Frequently Asked Questions
Everything you need to know about shopping with Putnams.
What is your standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At Putnams, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Do you offer international shipping?
Yes, Putnams ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.